Cancellation Policy

Any cancellations made by Blissful Balloonz & Eventz on the run up or day of hire due to adverse weather conditions will NOT be charged any cancellation fees and will receive a full refund if already paid in advance.

• 14 days or more notice of cancellation will be chargeable at 25% of the final balance.
• 2-14 days notice of cancellation will be chargeable at 50% of the final balance.
• 48 hours notice of cancellation will be chargeable at 100% of the final balance.
• All cancellation on the day of hire will be charged at 100% of the final balance.
• All sizes and ground requirements are stated on our website, should we arrive on the day of hire and your requested items not fit in your venue or garden or the grounds be deemed unsuitable for setup. Your order will be chargeable at 100% of the final balance.

Cancellation fees are to cover any costs already laid out for your bookings such as admin, stock purchasing, organising, lost earnings from not being able to hire items elsewhere, loading up, vehicle and staffing commitments etc.